Secure, Safe and Private Shopping
We don’t just want to offer customers a quality experience with quality products. Primal Desires wants to make it easy for you to shop with us by giving you plenty of different payment options on the website and at in-person events and markets. Apart from the stock standard payment options of debit/credit cards with Visa, MasterCard, AMEX and EFTPos and Bank Transfer options for Australia, we are working to add any available “Buy Now, Pay Later” services to our payment options as well as Google Pay, Apple Pay, P D Gift Card and Bank Transfer options for our International customers in New Zealand, USA, Canada, UK and Europe.
Keeping your payment data safe is of high importance to us and Primal Desires does this through a secure server, PCI DDS compliant payment gateways, minimising how much data we need to provide to third-party payment services to complete your order and keeping any of your on-server personal data we may have. Please review how we handle your personal data in our Privacy Policy and Terms and Conditions.
Debit / Credit Cards / EFTPos
Primal Desires accepts payments worldwide online through this website and at in-person events and markets we attend which are made by Visa, MasterCard, AMEX and EFTPos. All of these payments are handled through our Square payment gateway (chip or tap cards only) and we do not keep any card details on our website or servers. You have the option of storing your card details for future use and these will be kept secure at the payment gateway only and accessible only via a secure encrypted token that works between our website and Square.
For your privacy and discretion, any transactions made through Square will appear on your statement as being from “P D Sales” and does not reference the products you have purchased. An invoice or order number may appear as a reference to your transaction however there will be no other order data shown.
Bank Transfer
If you don’t have access to one of the other payment methods, no problems! Primal Desires has you covered. Using Internet Banking or visiting your bank, you can still make payment. There maybe a delay in the time between when you deposit the funds to when we can confirm the funds have reached one of our accounts however if you are able to e-mail or message us a copy of your deposit receipt and let us know which order it is for (we normally use the invoice/order number as a reference to make it easy for us to assign the payment to your order), we will happily move your order into a “being prepared” status and start organising for you. Once the funds are confirmed into our account, we will release the order to the delivery service.
When paying by bank transfer, please use the details listed below for the corresponding currencies only:
| Australia (AUD$) | |
|---|---|
| Account Name | Primal Desires |
| Bank Name | Suncorp |
| BSB # | 484 799 |
| Account # | 004216105 |
| Reference # | Your Invoice / Order # |
Klarna
Primal Desires is currently working on being able to accept Klarna Buy Now Pay Later as a payment option for your order via our website and at in-person events or markets. For more information, click here.
Cash
Primal Desires will only accept cash payments when we are in attendance at events or markets. We ask customers to please have as close to possible the correct amount as we only hold a small cash float during these times for security which reduces our ability to give change. You can also use EFTPos, Debit / Credit Cards and other Contactless payment methods (see below) as payment when we are at events or markets.
Contactless Payments with Google Pay and Apply Pay
The Square payment gateway used by Primal Desires combined with our Square Tap-and-Go Card Reader permits us to accept contactless payment from Apple Pay, Google Pay and other contactless smartphones and watches which hold your digital wallet. Just tap the card reader when requested with your device and you are done.
Buy Now Pay Later – Afterpay
Currently Afterpay is available for in-person transactions at markets we attend by tapping our Square Payment device. We are working on getting this added to our online payment methods and hope to have it added shortly. Afterpay offers a quick and simple method of making purchases paid over 4 fortnightly payments. Afterpay Terms and Conditions do apply. For more information, click here.